Refund policy

Return & Refund Policy We want you to feel confident shopping with Sveltique. If something is not right, we are here to help. 30-Day Returns You may request a return within 30 days after your order is delivered. Items must be unworn, unwashed, unused, and in their original condition with all original tags attached. Sale and Promotional Items Sale, discounted, and promotional items are eligible for a refund to the original payment method unless the product is clearly marked "Final Sale" before purchase. Return Shipping Customers are responsible for return shipping costs for returns based on preference, fit, or size. If an item is damaged, defective, or incorrect, Sveltique will cover the return shipping cost. We do not charge a restocking fee. Refunds After we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. Original shipping charges are non-refundable unless the return is caused by a damaged, defective, or incorrect item, or when otherwise required by applicable law. Damaged, Defective, or Incorrect Items Please inspect your order after delivery. If an item is damaged, defective, or incorrect, contact us as soon as possible and include your order number and photos of the issue. We will work to resolve the problem at no additional cost to you. Final Sale Items Items clearly marked "Final Sale" before purchase, gift cards, and personalized items cannot be returned, except when required by applicable law or when the item arrives damaged, defective, or incorrect. How to Start a Return Email sveltiquestore@gmail.com with your order number and reason for return. Please wait for return instructions before sending an item back. Contact Us For questions about returns or refunds, contact sveltiquestore@gmail.com